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For Business Inquiries:
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commissions~

You can commission me through:
⋆˚✿˖° VGen °˖✿˚⋆Or you can send me an email for more information
and commission inquiries:
⋆˚✿˖° [email protected] °˖✿˚⋆

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⋆˚✿˖° Terms of Service:
♡ I reserve the right to change the TOS as I see fit.
♡ I reserve the rights to decline any commission request.
♡ I reserve the rights to cancel your commission if I can't continue with the project (due to health or personal matters). You will be refunded in full if this is the case. I will not cover payment processing fees.
♡ All commissions are selective, not first come first serve.
♡ I retain all rights to the designs I create.
♡ I reserve the right to show the commissioned graphics as part of my portfolio.
♡ I reserve the right to post the graphics to my social media, in order to promote myself and my business.
♡ Make sure you own the rights to all the material used in any commissioned graphics. I will not use characters or assets that you do not own the rights to.⋆˚✿˖° Payments:
♡ Payment will always be 100% upfront for me to start working (for smaller projects).
♡ If the total Payment is above 200.00 USD, you must pay at least 50% to secure your slot at the beginning and the rest when the final files are delivered.
♡ Waitlist slots are on a selective basis, but they don't require upfront payment.
♡ Payments will be handled through VGen or through Paypal outside out it.
♡ Final prices will include platform fees.
♡ If you issue a chargeback without warning, you will be blacklisted and you will not be able to access my services in the future.⋆˚✿˖° Revisions:
♡ You get 3 rounds of revisions for minor changes.
♡ Bigger changes that require me to rework significant sections of the project will incur an extra fee.⋆˚✿˖° Deadlines & Delivery:
♡ Please make sure to inform me of your deadline beforehand.
♡ Know that you should give me at least 2 months ahead of your deadline if possible.
♡ Bigger projects can take from 2 to 3 months to be delivered due to the amount of work required.
♡ Smaller projects can take up to 1 month to be delivered.
♡ Delivery files will be sent to you via email, in ZIP format. You can request other methods of delivery if you want.⋆˚✿˖° Usage:
♡ You are allowed to use your digital assets for limited commercial purposes (streaming, videos, social media).If you choose the print/merchandise option, then you can use your assets for commercial printing purposes.
♡ You are not allowed to copy or reproduce the final designs for different purposes than those stated here.
♡ You are not allowed to redistribute or resell the original files, or allow other people to use them for profit in any way.
♡ You are not allowed to share editable files with other designers unless I have been informed and given explicit permission.
♡ You are not allowed to use your assets for NFTs or in AI software of any kind.
♡ Credit me as Nyx Gothica at all times.⋆˚✿˖° Deliverables:
♡ All files will be digital only. There are no physical deliveries.
♡ Your files will be delivered in PNG, WEBM, MP4, Figma or PSD format depending on the type of commission.
♡ After you receive the final files, it is your responsibility to keep them safe and back them up.
♡ I will not be held responsible if you lose your files in the future.⋆˚✿˖° Communication:
♡ All communication is handled via VGen DM's or Email ([email protected]).
♡ I will reach out to you once the commission is confirmed and the upfront payment has been made, to request any additional details or ask questions if needed.
♡ Please make sure to provide references and be as descriptive as possible in your requests, so I can provide a great service for you.
♡ You will receive your first update 10-15 days after your request is confirmed and paid for, unless otherwise stated. Please do not ask for updates during this initial period.
♡ I will be updating you weekly/bi-weekly with progress on the commission (usually during the weekends, or on mondays). Please do not pressure me if you've received a weekly update already.
♡ Please be polite and kind. I reserve the right to cancel an order if I'm mistreated by the client (racism, misogyny, homophobia, transphobia, ableism). You will NOT be refunded if the work has already been started in this case. I will cease all activities and blacklist you.⋆˚✿˖° Refunds:
♡ No refunds will be made if I have already started the work and we're communicating with each other.Refunds will ONLY be issued if:
♡ The commission is cancelled BEFORE I start working on it. If it has been marked as WIP then no refunds will be issued. Please make sure you have the funds to commission me beforehand.
♡ The commission cannot be delivered at all for any reason on my part, which means you will get a full refund. If the work is partially completed, then you will receive a partial refund depending on how much of the work I completed. I will not cover payment processing fees.